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As director of elevators for a housing company in NY having nearly 200 elevators in our development, our experience with TKE has been god awful. There response to issues are negative, there machines are not as they claim and are failing at an alarming rate. They tell you that their machinery is equal to Hollister Whitney (that's a laugh) warranties mean noting to this company. Expect there to be law suits to protect your interests. Expect them to be extremely lackadaisical and not showing any concern to you or your residents in resolving open... Read more

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Call in as potential buyer for the thyssenkrupp in madison heights and the gentlemen by the name of joseph stated that we do not provide services for small time distrubution. He was very rude in very disrespecful the way he delivered the message. I ask the gentleman can I speak to the supervisor, the gentleman quickly responds to say that he was busy. I told the gentleman that this is fine I would like to leave a message. The gentleman never once check to see or ask for my information. I then proceeded to ask the employee for his last name he... Read more

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Our company Alpha InfoLab Pvt. Limited ordered for one elevator (eight passengers) to ThyssenKrupp on 27th February 2015. Everybody from local office of the company surrounded us and got the order. It was the worst day for us regarding construction decesions of our five storied office building. We paid in advance for the ordered amount. We also paid in advance (95%) the balance amount at the time of dispatch of the material from Mumbai. It took more than three and half months to get the delivery. We got the delivery on 14th June, 2015 (108... Read more

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I live in a 240 resident senior apartment hi-rise co-op. Our large elevator, which is needed for move-ins and move-outs, and also to accommodate our many residents with Hoverounds and wheelchairs, has been down since September 12th, 2015. ThyssenKrupp has been out repeatedly to repair the elevator. When they DO come, after a long wait for them to show up, they get the elevator running. After they leave, the elevator goes down again within a matter of minutes. On October 9th, after several demands by our management company, CSI, they arrived... Read more

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Thyssenkrupp bought out our building's elevator maintenance company. The contract expired and I gave them 90 days notice that we were changing to another company as specified in our contract with the original elevator company. (GESS) A very aggressive employee barged into my office threatening and demanding that I be interrupted to speak to him. When I called him, he was very threatening and said there was a narrowing window to cancel with an automatic 5 year non-negotiated renewal and I missed the window. (There is no such specific... Read more

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He quoted the job as needing (8) 5gal buckets of snow roof when it only needed 4. He said he "forgot" the roof needed cleaning prior to application and he asked for $99 from me to purchase a new power washer at Harbor Freight and he would return it for a refund. I asked how he could do that after using it and he said for an extra $30 you could return it and be refunded the $99 plus the $30. When I expressed concern that this expense wasn't listed on the quote he said he "forgot" he had to clean the roof prior to application and that he would... Read more

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************************************************** USE THYSSENKRUPP FOR YOUR ELEVATOR REPAIRS OR CONTRACT WORK!!! THEY ARE "KRUPPT" Two Weeks AGO our Condominium went into contract for $94,000.00 Elevator Renovation/Modernization with Thyssenkrupp Elevator Company of Jacksonville,Phillips Highway, Jacksonville, FL.32256 904-260-4656. YOU MUST READ THIS REVIEW AND SEE THE PICTURES!! ************************************************ />They spent the first day here making it so that the residents could not use the elevator. They arrived at 830AM... Read more

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